Responsibilities:

1. Supervise and manage the online sales team to ensure sales targets are met or exceeded.

2. Develop and implement strategies to optimize online sales performance across all digital platforms

3. Monitor and analyze sales data, performance metrics, and trends to provide actionable insights.

4. Ensure excellent customer service and satisfaction in all online sales interactions.

5. Manage the online sales pipeline, including forecasting and reporting sales results.

6. Stay up-to-date with industry trends and innovations to drive improvements in online sales processes.

Qualifications

1. Bachelor’s degree in Business, Marketing, or a related field.

2. Proven experience (3+ years) in online sales, e-commerce, or digital sales, with at least 1-2 years in a supervisory role.

3. Strong understanding of online sales channels (e.g., e-commerce platforms, social media, digital marketplaces).

4. Excellent leadership, communication, and team management skills.

5. Ability to work in a fast-paced environment and adapt to changing priorities.

6. Proficiency in CRM tools, e-commerce platforms, and sales performance tracking systems.